This article describes how the Primary Administrator of a SAML-enabled organization can set the Monitoring and VPN Account Password for a sub-administrator within their organization. This article describes how to view information about and / or edit information associated with an existing User using the Administrative UI.
- The Organization must be SAML-enabled (be configured to utilize Corporate Credentials. Note this feature may not be available to all organizations)
- Only the Primary Administrator can manage Sub-Administrator roles.
- When using the Cloud API to make such changes (rather than the UI), the call must be made against the Home Geographic Region's API endpoint.
Content / Solution:
Click on the Compute button and select Account Management from the drop-down menu:
You will be directed to the Account Management page. Locate the Sub-Administrator whose roles you want to manage and click the Manage gear on the right side of the screen, then select Edit User from the dropdown menu:
The Edit User dialog will be displayed:
You can now edit the User's information and roles. Once the desired edits have been made, click Save:
Note: The User Name cannot be edited. You must delete the User and create a new one in order to change the User Name. See How to Delete an Existing Sub-Administrator and How to Create a Sub-Administrator using the Administrative UI.
Note: For more information on these fields, see Step 4 of How to Create a Sub-Administrator using the Administrative UI.
The system will display a success message:
The edits will be applied and the UI will be updated to reflect the changes:
Set Monitoring and VPN Account
Click the Manage gear on the right side of the screen, then select Set Monitoring and VPN Account from the dropdown menu:
The Set Monitoring and VPN Account dialog will be displayed:
Enter the Password in the Password* line, then, re-enter the password exactly as it was entered the first time in the Confirm Password* line. Once you have entered the desired password, click Save:Note: The password must comply with the restrictions that are listed.
The system will...