Description

Describes How to Remove a Failed Server Deployment.

Prerequisites:

  1. Must have a failed Server deployment. See How to Deploy a Cloud Server from a Guest OS Customization Image
  2. If a Server fails while being migrated from a Snapshot Preview Server to a Normal Server, you cannot remove the failed deployment. You must open a support ticket. 

Content / Solution:

  1. From the Home Page, select the Data Center where the Network (MCP 1.0) or Network Domain (MCP 2.0) which contains the failed Server is deployed:


  2. The Data Center dashboard will be displayed. Select the Network (MCP 1.0) or Network Domain (MCP 2.0) which contains the failed Server:


  3. The Network (MCP 1.0) or Network Domain (MCP 2.0) dashboard will be displayed. Click on the Servers tab to expand the list of Servers:

    Note: Failed deployments will be identified with the  dialog.

  4. Click on the failed Server deployment you want to clean/remove. The Server dashboard will be displayed. Click on the Remove Failed Deployment button:


  5. The Remove Failed Deployment dialog will be displayed. Click Remove Failed Deployment:

    Note: The details of the failed deployment and the removal process will be recorded in your Administrator Logs with the original reason for the deployment failure. See How to View an Administrator Logs Report
     

  6. The failed Deployment will be removed, and the UI will be updated to reflect the change:

    Note: This may take several minutes.