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  1. From the Home page, select the Data Center where the Server on which the File or Directory you want to restore is located:


  2. The Data Center Dashboard will be displayed. Select the Network Domain where the Server with the Snapshot File or Directory you want to restore is located:


  3. The Network Domain dashboard will be displayed. Click on the Server where the Snapshot with the File or Directory you want to restore is located:


  4. The Server dashboard will be displayed. Click on the Snapshot tab. Locate the Snapshot on which the File or Directory you want to restore is located, and select Restore from Snapshot from the drop-down menu:


  5. The Restore from Snapshot dialog will be displayed:

    Important Note: If the Snapshot from which you want to restore a file or directory is on an Archived Snapshot, the process may be long-running. For more information about Snapshot Archiving, see Introduction to Cloud Server Snapshots

  6. Fill out the form with the appropriate information. Once you have filled out the form and verified the correct paths, click confirm:

    • Source File/Directory path on the Snapshot - The location of the File or Directory that you want to restore from the Snapshot back onto the Cloud Server
    • Destination File/Directory path on the Server - The TARGET location for where you want the File or Directory restored to on the Cloud Server where the Snapshot is located.
      • Note: The Destination must be on the same Server as the Snapshot you are attempting to restore from. You are merely restoring the file from the Snapshot to a new destination on the Cloud Server.
    • Target Server User Name - Username for the Guest OS of the Cloud Server
    • Target Server Password - Password for the Guest OS of the Cloud Server
      • This is the password that was set when the Cloud Server was initially created. 
        • Note: A Cloud Server that was created from a Snapshot will inherit the Password of the parent-server
    Warning
    titleImportant Note

    You must be sure that these inputs are accurate. If any of the inputs are not accurate, the restore operation will fail.


    Warning

    The File/Directory path must contain a specific file name or directory name, a restore of the entire drive is not supported by CloudControl.

    If you want to restore the entire drive of a Snapshot enabled Cloud Server, you should create a Snapshot Preview Server, refer to How to Create a Snapshot Preview Server from a Local Snapshot or How to Create a Snapshot Preview Server from a Replicated Snapshot for details.



  7. The system will display a message indicating that the operation is in progress:


  8. The system will display the progress of the operation in the Snapshot tab:


  9. Once complete, the system will display a message indicating that the operation has finished:


  10. The File or Directory will be restored to the specified Destination File or Directory.

    Note: You can check the Administrator Log to verify if the operation was successful (See How to View an Administrator Logs Report). However, the system will not provide any details as to why the restore failed. Please review the preconditions above and ensure they are all being met.

     

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