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Comment: Updated for local time changes in CA, NA, and EU

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These events normally occur Tuesdays or Thursdays, though we occasionally perform maintenance at the same time on other days. The timing of the window for these events varies depending on the Geographic Region. It remains at the same local time based on the Region's use of Daylight Savings Time, so the UTC times will vary during the year. The current schedule is:

  • North America: 05 05:00 AM Eastern Daylight Standard / 2:00 AM Pacific Daylight Standard (910:00 UTC)
  • CanadaAustralia:  0609:00 AM Eastern Daylight / 3:00 AM Pacific Daylight PM Australia Eastern Daylight (10:00 UTC)Australia
  • Canada: 0906:00 PM Australia Eastern Daylight (10AM Eastern Standard / 3:00 AM Pacific Standard (11:00 UTC)
  • Asia-Pacific: 09:00 PM Japan Standard Time (12:00 UTC)
  • Indonesia: 09:00 PM Western Indonesian Time (14:00 UTC)
  • Africa: 08:00 PM South Africa Standard Time (18:00 UTC)
  • Europe: 09:00 PM Central European Daylight Standard Time (1920:00 UTC)

There are three different types of Software Upgrade maintenance events that may occur and the expected notification window. Note the specific methodology for notifying customers of such events varies by Cloud provider.

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