Description

This article describes how to navigate and understand the Server Dashboard, which is the page that houses the majority of the Server functions and displays information about your Servers.

  1. Only the Primary Administrator or user with the Server role can perform tasks on this page. 

Navigating to the Server Dashboard

    • Note: If a Server is in Snapshot Preview mode, it will be indicated in the top right-hand portion of the Server dashboard:

      Switchers Allow Navigation Across Your Assets

      Note the switchers at the top of this dashboard allow you to switch your view between Geographic Regions, Network Domains, and Servers within the Network Domain. See step 6 below.


    • Server Name (Server 1)

    • Server ID (e03e3f70-8f52-47d2-b9a5-e2abd09ac81d)

    • Description (For Documentation screenshots)

    • Status (running, powered off, etc)
    • Data Center where the Server resides (US - East 3 - MCP 2.0 (NA9))
    • Date the Server was created (April 27, 2017)
    • Tags (Department 1: R&D)
    • Also, displays an icon indicating which Operating System the Server is running ( Linux)

    • Select a different Region:
       

    • Select a different Network/Network Domain:
    • Select a different Server:
    • Search for a different Cloud Resource or Tag.

       

Server Details Tab

    • Server Spec:

      • CPU - Displays the amount of CPU allotted to the Server
      • Cores per Socket - Displays the Cores Per Socket setting for the ServerMCP 2.0 only
      • CPU Speed - Displays the CPU Speed for the ServerMCP 2.0 only
      • Hot Add CPU Enabled - Displays whether CPU can be Hot Added to the Server
      • RAM - Displays the amount of RAM allotted to the Server
      • Hot Add RAM Enabled - Displays whether RAM can be Hot Added to the Server
      • Maximum Hot Add RAM - Displays the maximum amount of RAM That can be Hot Added to the Server if Hot Add RAM is enabled
        • Note: If the Server is powered off, the Maximum Hot Add RAM field will display N/A. Once the Server is powered on, the field will display the maximum Hot Add RAM Amount. 
      • Total Storage - Indicates the total amount of Storage that is allotted to the Server
      • Image Type - (Guest OS Customization or Non-Guest OS Customization). See Introduction to Cloud Server Provisioning, OS Customization, and Best Practices
    • Service Plans:
    • Cluster Info:
      • Cluster Name - In certain Private Cloud and Hosted Private Cloud Data Center Locations, CloudControl supports multiple User-Manageable Clusters. If the selected Data Center Location supports User-Manageable Clusters, the default Cluster will be displayed here. If User-Manageable Clusters is not supported in the Data Center Location, then this item will not appear.
    • Advanced Virtualization Settings
    • Disaster Recovery Service - In certain Private Cloud and Hosted Cloud Data Center Locations, CloudControl supports DRS for Cloud. If the selected Data Center Location supports DRS for cloud this section will appear. For more information on DRS, see Introduction to DRS for Cloud
    • OS Info: Identifies the OS and information about the OS and the OS Units incurred by the server. See Introduction to OS Units
      • Operating System
      • Operating System Family
      • OS Units Group Id - Identifies the OS Units Group that determines the OS rate. To identify the OS Units rate structure, see Navigating the Supported Operating Systems Dashboard
      • OS Rate - This is the specific OS rate for the server given the server configuration and the OS Units Group Id rate structure.
    • VMware Tools: - if installed
      • Version Status
      • Running Status
      • API Version
    • Virtual Hardware:
      • Version Status
      • Hardware Version
    • Security Group
      • If the Server has been added to a Server Security Group, this section will appear in the dashboard. 
    • Source Info

Networking Tab

Storage Tab

Monitoring Tab

Snapshot Tab

    • Snapshot Plan - Identifies which Snapshot plan is enabled on the Cloud Server
    • Snapshot Window - Indicates the window of time (in UTC and local region time) when the system will automatically generate snapshots.
      • For Advanced, One Month, Three Month and Twelve Month,  the Snapshot Window will display "Daily" (since a daily Snapshot is taken), the UTC time, and the local time when the System Snapshot is scheduled to occur
      • For Essentials, the Snapshot Window will display which day of the week, the UTC time, and the local time when the Snapshot is scheduled to occur
    • Repliated Snapshot Location - If Snapshot Replication has been enabled, this indicates the Data Center where the Snapshots are being replicated to
    • Long-Term Retention Frequency - Indicates how often a Long-Term Retention Image will be created. For more information on Snapshot Long-Term Retention, see Introduction to Cloud Server Snapshot Long-Term Retention Images
    • Long-Term Retention Limit - Indicates how long each Long-Term Image is retained for. For more information on Snapshot Long-Term Retention, see Introduction to Cloud Server Snapshot Long-Term Retention Images
    • Pre-Snapshot Script
      • File Path on the Server - The absolute path to the script that will be executed before the Snapshot is taken
      • Description - Optional description of the Pre-Snapshot script
      • Script Timeout - How long until the script times out
      • Failure Handling - What to do if the script fails.
        • CONTINUE - Continue with the Snapshot even if the script fails to run
        • ABORT - Abort the Snapshot if the Script fails to run
    • Post-Snapshot Script
      • File Path on the Server - The absolute path to the script that will be executed after the Snapshot is taken
      • Description - Optional description of the Post-Snapshot script
    • Snapshots (Local) - If the Server has been enabled for Replicated Snapshots, the Local and Replicated tabs will appear. Snapshots that are stored locally (in the same Data Center) are listed in the Local tab, while Snapshots that are replicated to a different Data Center are listed in the Replicated tab
      • IDdisplays the ID of a Snapshot. For more information on Snapshots, see Introduction to Cloud Server Snapshots
        • Note: Hovering your mouse over the snapshot icon will display a dialog with the Snapshot ID, which you can copy directly from the UI:
        • Note: A red exclamation mark  in the ID column indicates a failed snapshot. Failed snapshots will be automatically purged from the system when they expire
      • Start Time - Indicates when either a system-generated, or manual snapshot was generated
      • Expiry Time - Indicates when a Snapshot will expire and be automatically purged from the system

        • A red exclamation mark  in the Expiry Time column indicates that a Snapshot will expire soon. Once a Snapshot expires, it is automatically purged from the system

      • Snapshot Description - Optionally, you can provide a Description for each snapshot. Description length must be 255 characters or less. See How to View and Manage Snapshots for a Cloud Server
      • Current Action - Displays a current action, if any. 

        • An operation in progress is indicated by a green bar in the Current Action column.
        • A failed operation is indicated by the text FAILED SNAPSHOT in the Current Action column.
      • Index - Displays the Index State of the Snapshot. When performing a File/Folder restore from a snapshot, the Index State must be "Valid". See How to Restore a File or Directory from a Cloud Server Snapshot to the Cloud Server
      • Archive Status - Displays whether the Snapshot is available locally, if it has been moved to Archived storage, or if it is in the process of being downloaded. For more information on Snapshot Archiving, see Introduction to Cloud Server Snapshots
      • Type - Indicates whether the Snapshot was generated automatically (SYSTEM) or manually (MANUAL)
      • Action Menu
    • Snapshots (Replicated)- If the Server has been enabled for Replicated Snapshots, the Local and Replicated tabs will appear. Snapshots that are stored locally (in the same Data Center) are listed in the Local tab, while Snapshots that are replicated to a different Data Center are listed in the Replicated tab
       
      • IDdisplays the ID of a Snapshot. For more information on Snapshots, see Introduction to Cloud Server Snapshots
        • Note: Hovering your mouse over the snapshot icon will display a dialog with the Snapshot ID, which you can copy directly from the UI:
        • Note: A red exclamation mark  in the ID column indicates a failed snapshot. Failed snapshots will be automatically purged from the system when they expire
      • Start Time - Indicates when either a system-generated, or manual snapshot was generated
      • Expiry Time - Indicates when a Snapshot will expire and be automatically purged from the system

        • A red exclamation mark  in the Expiry Time column indicates that a Snapshot will expire soon. Once a Snapshot expires, it is automatically purged from the system

      • Snapshot Description - Optionally, you can provide a Description for each snapshot. Description length must be 255 characters or less. See How to View and Manage Snapshots for a Cloud Server
      • Current Action - Displays a current action, if any. 

        • An operation in progress is indicated by a green bar in the Current Action column.
        • A failed operation is indicated by the text FAILED SNAPSHOT in the Current Action column.
      • Index - Displays the Index State of the Snapshot. When performing a File/Folder restore from a snapshot, the Index State must be "Valid". See How to Restore a File or Directory from a Cloud Server Snapshot to the Cloud Server
      • Archive Status - Displays whether the Snapshot is available locally, if it has been moved to Archived storage, or if it is in the process of being downloaded. For more information on Snapshot Archiving, see Introduction to Cloud Server Snapshots
      • Type - Indicates whether the Snapshot was generated automatically (SYSTEM) or manually (MANUAL)
      • Action Menu
    • Long-Term Retention (Local)- If the server has been enabled for local and/or replicated Snapshot Long-Term Retention, the UI will display a separate tab for each. Snapshot Long-Term Retention is a feature that allows the long-term retention of Snapshots. For more information on Snapshot Long-Term Retention, see Introduction to Cloud Server Snapshot Long-Term Retention Images
      • ID - displays the ID of a Snapshot. For more information on Snapshots, see Introduction to Cloud Server Snapshots
        • Note: Hovering your mouse over the snapshot icon will display a dialog with the Snapshot ID, which you can copy directly from the UI:
        • Note: A red exclamation mark  in the ID column indicates a failed snapshot. Failed snapshots will be automatically purged from the system when they expire
      • Start Time - Indicates when either a system-generated, or manual snapshot was generated
      • Status - Indicates the status of the Long-Term Retention Snapshot
        • Pending - This status indicates that the system has not yet taken the Long-Term Retention Snapshot
        • In Progress - Indicates that the system is in the process of generating the Long-Term Retention Image
        • Successful - This status indicates a successful Long-Term Retention Snapshot
        • Missed - Indicates that the system was not able to create the Long-Term Retention Image
      • Image Name - Lists the name of the Long-Term Retention Image created from the Long-Term Retention Snapshot
      • Description - Automatically populated by the system. Indicates who created the Long-Term Retention Image as well as the date and time it was created. Can be edited.
      • Image Expiry Time - Indicates when the Long-Term Retention Image expires, if an expiry time was set
      • Actions Menu
        • Deploy Server from Image (NGOC) - Allows you to deploy an NGOC Server from the Long-Term Retention Image
        • Edit Long-Term Retention Image - Allows you to edit certain aspects of the Long-Term Retention Image. See How to Manage Client and Long-Term Retention Images
        • View Image Details - Allows you to view Image details. 
        • View Creation Log - Displays information about the Long-Term Retention Image:
        • Delete Long-Term Retention Image- Allows you to delete the Long-Term retention Image

    • Long-Term Retention (Replicated) - If the server has been enabled for local and/or replicated Snapshot Long-Term Retention, the UI will display a separate tab for each. Snapshot Long-Term Retention is a feature that allows the long-term retention of Snapshots. For more information on Snapshot Long-Term Retention, see Introduction to Cloud Server Snapshot Long-Term Retention Images
    • ID - displays the ID of a Snapshot. For more information on Snapshots, see Introduction to Cloud Server Snapshots
      • Note: Hovering your mouse over the snapshot icon will display a dialog with the Snapshot ID, which you can copy directly from the UI:
      • Note: A red exclamation mark  in the ID column indicates a failed snapshot. Failed snapshots will be automatically purged from the system when they expire
    • Start Time - Indicates when either a system-generated, or manual snapshot was generated
    • Status - Indicates the status of the Long-Term Retention Snapshot
      • Pending - This status indicates that the system has not yet taken the Long-Term Retention Snapshot
      • In Progress - Indicates that the system is in the process of generating the Long-Term Retention Image
      • Successful - This status indicates a successful Long-Term Retention Snapshot
      • Missed - Indicates that the system was not able to create the Long-Term Retention Image
    • Image Name - Lists the name of the Long-Term Retention Image created from the Long-Term Retention Snapshot
    • Description - Automatically populated by the system. Indicates who created the Long-Term Retention Image as well as the date and time it was created. Can be edited.
    • Image Expiry Time - Indicates when the Long-Term Retention Image expires, if an expiry time was set
    • Actions Menu
      • Deploy Server from Image (NGOC) - Allows you to deploy an NGOC Server from the Long-Term Retention Image
      • Edit Long-Term Retention Image - Allows you to edit certain aspects of the Long-Term Retention Image. See How to Manage Client and Long-Term Retention Images
      • View Image Details - Allows you to view Image details. 
      • View Creation Log - Displays information about the Long-Term Retention Image:
      • Delete Long-Term Retention Image - Allows you to delete the Long-Term retention Image. See How to Delete Client and Long-Term Retention Images
    • The Snapshot tab also has an Actions menu:

      • Clicking the Modify Snapshot Service Plan button will allow you to switch Snapshot Service plans
      • Clicking the Disable Snapshot button will disable the Snapshot Feature and permanently delete all historical Snapshots
        • Note: Replication must be disabled in order to disable the Snapshot service
        • Note: Long-Term Snapshot Retention must be disabled in order to disable the Snapshot service
      • Clicking the Initiate Manual Snapshot button will take a manual snapshot of your Cloud Server
      • Clicking the Set Pre and Post Snapshot Scripts button will enable you to run scripts on the Server before and after the Snapshot
      • Clicking the Enable/Disable Snapshot Replication button will open a dialog that allows you to manage the Snapshot Replication service
      • Clicking the Set Long-Term Snapshot Retention button will open a dialog that allows you to manage Long-Term Retention of Snapshots. For more information, see Introduction to Cloud Server Snapshot Long-Term Retention Images
      • Clicking the Disable Long-Term Snapshot Retention button will open a dialog that allows you to disable Snapshot Long-Term Retention. 

Backup Tab


Managed Server Special Trait

A Server tagged with the Managed Server special trait is a normal Cloud Server that has been marked for internal management (for example, as part of a managed service contract) and as such has limited access for User management, but is managed through additional services available through your service provider.