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This article describes how to navigate and understand the Server Dashboard, which is the page that houses the majority of the Server functions and displays information about your Servers.

  1. Only the Primary Administrator or user with the Server role can perform tasks on this page. 
    • Note: If a Server is in Snapshot Preview mode, it will be indicated in the top right-hand portion of the Server dashboard:

      Switchers Allow Navigation Across Your Assets

      Note the switchers at the top of this dashboard allow you to switch your view between Geographic Regions, Network Domains, and Servers within the Network Domain. See step 6 below.

    • Server Name (Server 1)

    • Server ID (e03e3f70-8f52-47d2-b9a5-e2abd09ac81d)

    • Description (For Documentation screenshots)

    • Status (running, powered off, etc)
    • Data Center where the Server resides (US - East 3 - MCP 2.0 (NA9))
    • Date the Server was created (April 27, 2017)
    • Tags (Department 1: R&D)
    • Also, displays an icon indicating which Operating System the Server is running ( Linux)

    • Select a different Region:

    • Select a different Network/Network Domain:
    • Select a different Server:
    • Search for a different Cloud Resource or Tag.


    • Snapshot Plan - Identifies which Snapshot plan is enabled on the Cloud Server
    • Snapshot Window - Indicates the window of time (in UTC and local region time) when the system will automatically generate snapshots.
      • For Advanced, One Month, Three Month and Twelve Month,  the Snapshot Window will display "Daily" (since a daily Snapshot is taken), the UTC time, and the local time when the System Snapshot is scheduled to occur
      • For Essentials, the Snapshot Window will display which day of the week, the UTC time, and the local time when the Snapshot is scheduled to occur
    • Repliated Snapshot Location - If Snapshot Replication has been enabled, this indicates the Data Center where the Snapshots are being replicated to
    • Pre-Snapshot Script
      • File Path on the Server - The absolute path to the script that will be executed before the Snapshot is taken
      • Description - Optional description of the Pre-Snapshot script
      • Script Timeout - How long until the script times out
      • Failure Handling - What to do if the script fails.
        • CONTINUE - Continue with the Snapshot even if the Script fails to run
        • ABORT - Abort the Snapshot if the Script fails to run
    • Post-Snapshot Script
      • File Path on the Server - The absolute path to the script that will be executed after the Snapshot is taken
      • Description - Optional description of the Post-Snapshot script
    • Local and Replicated Snapshots - If the Server has been enabled for Replicated Snapshots, the Local and Replicated tabs will appear. Snapshots that are stored locally (in the same Data Center) are listed in the Local tab, while Snapshots that are replicated to a different Data Center are listed in the Replicated tab
    • ID - displays the ID of a Snapshot. For more information on Snapshots, see Introduction to Cloud Server Snapshots
      • Note: Hovering your mouse over the snapshot icon will display a dialog with the Snapshot ID, which you can copy directly from the UI:
      • Note: A red exclamation mark  in the ID column indicates a failed snapshot. Failed snapshots will be automatically purged from the system when they expire
    • Start Time - Indicates when either a system-generated, or manual snapshot was generated
    • Expiry Time - Indicates when a Snapshot will expire and be automatically purged from the system
      • A red exclamation mark  in the Expiry Time column indicates that a Snapshot will expire soon. Once a Snapshot expires, it is automatically purged from the system
    • Snapshot Description - Optionally, you can provide a Description for each snapshot. Description length must be 255 characters or less. See How to View and Manage Snapshots for a Cloud Server
    • Current Action - Displays a current action, if any. 
      • An operation in progress is indicated by a green bar in the Current Action column.
      • A failed operation is indicated by the text FAILED SNAPSHOT in the Current Action column.
    • Index - Displays the Index State of the Snapshot. When performing a File/Folder restore from a snapshot, the Index State must be "Valid". See How to Restore a File or Directory from a Cloud Server Snapshot to the Cloud Server
    • Archive Status - Displays whether the Snapshot is available locally, if it has been moved to Archived storage, or if it is in the process of being downloaded. For more information on Snapshot Archiving, see Introduction to Cloud Server Snapshots
    • Snapshot Type - Indicates whether the Snapshot was generated automatically (SYSTEM) or manually (MANUAL)
    • The Snapshot tab also has an Actions menu:

      • Clicking the Modify Snapshot Service Plan button will allow you to switch Snapshot Service plans
      • Clicking the Disable Snapshot button will disable the Snapshot Feature and permanently delete all historical Snapshots
        • Note: Replication must be disabled in order to disable the Snapshot service
      • Clicking the Initiate Manual Snapshot button will take a manual snapshot of your Cloud Server
      • Clicking the Set Pre and Post Snapshot Scripts button will enable you to run scripts on the Server before and after the Snapshot
      • Clicking the Enable/Disable Snapshot Replication button will open a dialog that allows you to manage the Snapshot Replication service