Description

This article describes how to view information about and / or edit information associated with an existing User using the CloudControl UI.

If you're looking for instructions on how to create a new Sub-Administrator, see How to Create a Sub-Administrator using the CloudControl UI

If you're looking for instructions on how to delete a Sub-Administrator, see How to Delete an Existing Sub-Administrator

Prerequisites:

  1. Only the Primary Administrator can manage Sub-Administrator roles.
  2. Only the Primary Administrator can manage Multi-Factor VPN User Status
  3. When using the Cloud API to make such changes (rather than the UI), the call must be made against the Home Geographic Region's API endpoint.

Content / Solution:

Edit User

  1. Click on the Compute button and select Account Management from the drop-down menu:


  2. You will be directed to the Account Management page. Locate the User  you want to manage and click the Manage gear on the right side of the screen, then select Edit User from the drop-down menu:


  3. The Edit User dialog will be displayed:


  4. You can now edit the User's information and roles. Once the desired edits have been made, click Save:

    Note: The User Name cannot be edited. You must delete the User and create a new one in order to change the User Name. See How to Delete an Existing Sub-Administrator and How to Create a Sub-Administrator using the CloudControl UI.
    Note: For more information on these fields, see Step 4 of How to Create a Sub-Administrator using the CloudControl UI.

  5. The system will display a success message:


  6. The edits will be applied and the UI will be updated to reflect the changes:

Edit Roles

  1. Locate the User whose roles you want to manage and click the Manage gear on the right side of the screen, then select Edit Roles from the drop-down menu:


  2. The Edit Roles dialog will be displayed:

    • Note: Hovering your mouse over one of the Roles will display a tooltip with a description of the role.

      • Network - Allows the user to utilize any of the Network functions, allowing them to create new networks, delete networks, or modify existing ones (such as adding/removing firewall rules).

      • Server - Allows the user to deploy servers, modify the characteristics of servers, or delete servers. They can take any action on the Server function except to create a Client Image.

      • Create Image - Allows the user to create Client Images from any deployed server.

      • Reports - Allows the user to view Reports functions available on the Reports page.

      • Backup - Allows the user to manage Backup facilities associated with Servers.

      • Tag - Allows the user to create and manage Tag Keys, which can be used for tagging of Cloud assets. For more information, see Introduction to Tagging, Tag Keys and Tag Values

      • DRS -  Allows the user to manage DRS for Cloud functions. For more information, see Introduction to DRS for Cloud

      • VPN - Allows the user to connect to the Servers associated with their Organization via VPN. See How to Establish a Secure VPN Connection to Access your Cloud Network and Servers


  3. You can now edit the User's Roles. Once the desired changes have been made, click Save:


  4. The system will display a success message:


  5. The edits will be applied and the UI will be updated to reflect the changes:

Change Password

  1. Locate the User whose password you want to change and click the Manage gear on the right side of the screen, then select Change Password from the drop-down menu:


  2. The Change Password dialog will be displayed:


  3. Enter the new password in the space provided, then enter it a second time to confirm, then click Save:

    Note: The password must comply with the restrictions that are displayed in the dialog. 

  4. The system will display a success message, and the User's Password will be updated:

View Multi-Factor VPN User Status

  1. Locate the user for whom you want to view the Mult-Factor VPN status and click on the manage gear on the right side of the screen, then select View Multifactor User Status


  2. If the User has enrolled in Multi-Factor VPN Authentication, the dialog will display the following information:


  3. If the User has NOT enrolled in Multi-Factor VPN Authentication, the dialog will display that the user is not enrolled: