Description

This article describes how to delete a Network Domain from an MCP 2.0 Data Center location.

Prerequisites:

  1. Only the Primary Administrator or a Sub-Admin with the Network role can delete a Network Domain
  2. A Network Domain must have all of the following removed in order to delete it:
    1. Additional Public IP Blocks - How to Manage Public IPv4 Addresses on a Network or Network Domain
    2. VLANs - How to View, Edit, Detach, Attach or Delete a VLAN on a Cloud Network Domain
    3. SSL Offload Profiles - How to Manage SSL Offload Profiles
    4. SSL Certificate ChainsHow to Manage SSL Certificate Chains
    5. SSL Domain CertificatesHow to Manage SSL Domain Certificates
    6. Note: You do NOT have to remove any Firewall Rules from the Network Domain in order to delete it. 
  3. All Servers must be deleted from the Network Domain. See How to Manage a Cloud Server
  4. It is not possible to deploy or delete a Network Domain while another deploy Network Domain or delete Network Domain operation is in progress for your organization within the same Geographic region. The Administrative UI will display an error if this occurs.  

Content / Solution:

  1. From the Home page, click on the Data Center where the Network Domain you wish to delete is located:


  2. The Data Center dashboard will be displayed. Select the Network Domain you wish to delete:


  3. The Network Domain Dashboard will be displayed. Click the Delete Network Domain button:


  4. The Delete Network Domain dialog will appear. Click Delete:

     

  5. The system will display a success message:
     

    Important Note: As part of this process, any users currently connected to the organization's VPN (as described in How to Establish a Secure VPN Connection to Access your Cloud Network and Servers) will have their session disconnected and be forced to reconnect. This step is required to remove their access to the deleted Network Domain, which is returned to the pool to be available for re-assignment.

  6. The Network Domain will be removed from the pool:
     

    Important Note: In rare cases, it is possible for a delete Network Domain attempt to fail. Either REASON_10 or REASON_20 indicate a non-recoverable failure occurred when attempting to delete the Cloud Network Domain. If this situation occurs, you must open a Support Case to address the issue. Until the issue is addressed, any additional attempts to add or delete Cloud Networks (MCP 1.0) or Cloud Network Domains (MCP 2.0) or VLANs (MCP 2.0) in the same Geographic Region will fail and you will receive the message that another network operation is in progress. Generate an Administrator Log report to view the error code. See How to View an Administrator Logs Report