Description

This article describes how to view the basic, daily usage report associated with your Cloud account using the Administrative UI, including both month-to-date usage or previous billing month's usage. This functionality works the same regardless of MCP 1.0/2.0 location

Prerequisites:

  1. Only the Primary Administrator or a User with the Reports role assigned can generate Summary Usage reports.
  2. The retention period for such reporting is one year. Data beyond one year old is not available.

Content / Solution:

  1. From the Home screen, click on the Compute menu, and select Download Reports from the drop-down menu:


  2. The Download Reports page will be displayed:


  3. Select "Summary" from the drop-down menu:

     

  4. The system will ask you to define the Start and End dates for the report. The date range cannot be larger than 31 days. Click "Download" button when you've entered the dates:

    IMPORTANT NOTE: You will need to select an end date one day later than your actual desired end date for audit data. For example, if you want to generate a report showing Summary Usage logs for the month of March 2016, your start date should be 3/1/16, but your end date should be 4/1/16.
    Note: a report cannot be generated for greater than a year earlier than the current date (allows for leap year).
     

  5. The system will download a CSV formatted report that provides the details of every action performed by the organization during the time period selected. Opening up this file in Microsoft Excel or Google Docs is probably the easiest way of understanding the results


  6. EXPLANATION OF COLUMNS IN DETAILED USAGE REPORT

    Important Information

    For ease of readability, the report has been broken down into 3 sections. Below you will find a screenshot accompanied by a description of the contents of that portion of the report. 
    Note that when the report is downloaded from CloudControl, it will be one single report.


    The report contains a daily summary of the aggregate total of usage for each of the variables associated with the Cloud pricing model, including:

    • DAY - Indicates the day of the week that is being reported
    • Location - Indicates the Data Center
    • CPU Hours, Economy CPU Hours, High-Performance CPU Hours -  Calculated based on the total CPU Count, the CPU speed and amount of time the server is running. For example, a Server with 1 High Performance CPU that is running for 10.5 hours will generate 10.5 High Performance CPU hours. A server with 16 Standard CPUs that is running for 10 hours will generate 160 CPU Hours.
      • 1-12 Standard CPU Hours13+ Standard CPU Hours1-12 Economy CPU Hours, 13+ Economy CPU Hours, 1-12 High Performance CPU Hours, and 13+ High Performance CPU Hours - Calculated in the same manner except that usage for the first 12 vCPU are assigned to the "1-12" element and all remaining CPU are assigned to the 13+ element. Using the same examples as above, a Server with 1 High Performance CPU that is running for 10.5 hours will generate 10.5 1-12 High Performance CPU hours and no 13+ High Performance CPU Hours. A server with 16 Standard CPUs that is running for 10 hours will generate 120 1-12 Standard CPU Hours (12 CPU x 10 Hours) and 40 13+ Standard CPU Hours (remaining 4 CPU x 10 Hours).
        For more information see Introduction to Usage Reporting
    • RAM Hours - Calculated based on the total GB of RAM and the amount of time the server is running. For example, a Server with 200 GB RAM that is running for 10 hours will generate 2000 RAM Hours.
      • 1-24 GB RAM Hours,  25-48 GB RAM Hours, 49-128 GB RAM Hours, 129-256 GB RAM Hours, and 257+ GB RAM Hours - Calculated in the same manner except that usage is assigned to each element based on the amount of RAM within that range. Using the same example above, a 200 GB RAM server running for 10 hours generates:
        • 1-24 GB RAM Hours is = First 24 GB RAM * 10 Hours = 240 
        • 25-48 GB RAM Hours is = Next 24 GB RAM * 10 Hours = 240
        • 49-128 GB RAM Hours = Next 80 GB RAM * 10 Hours = 800
        • 129-256 GB RAM Hours = 72 GB RAM (200 GB RAM - 128) * 10 Hours = 720
        • 257+ GB RAM Hours = 0
          For more information see Introduction to Usage Reporting

    • OS Units - OS Units are a usage element incurred by a Server as a result of its specific Operating System. For details, see Introduction to OS Units
    • Storage Hours, Provisioned IOPS Storage Hours, High Performance Storage HoursEconomy Storage Hours - Indicates the total amount of Storage Hours of a given storage type generated by the asset during the report time represented by the row. When a Cloud Server or Client Image exists (in the case of a Server, regardless of the running state), it generates usage for a type equal to the amount of storage of a given type multiplied by the Duration (Hours). Client Images only generate Storage Hours. For example, a Client Image of 50 GB of storage that exists for 24 hours will generate 1200 Storage Hours. A Cloud Server with 10 GB of High Performance Storage that exists for 10 hours will generate 100 High Performance Storage Hours. Rows associated with other assets will always show 0 for this column. See Introduction to Cloud Server Local Storage ("Disks") and Disk Speeds
    • Provisioned IOPS HoursThe total Provisioned IOPS multiplied by the duration of time the Cloud Server has been deployed with Variable IOPS Disks
      For example, a Cloud Server that has 5 Provisioned IOPS Disks, each with 1,000 IOPS assigned will generate 5,000 Provisioned IOPS Hours per hour, multiplied by duration (24 hours) would be 120,000 Provisioned IOPS Hours
    • Essentials Snapshot Hours, Advanced Snapshot Hours - Generated by use of the Cloud Snapshot feature. This column represents the amount of Snapshot Hours billed for the reported time - equal to the aggregate sum of all disk storage multiplied by Duration (Hours). For details, see Introduction to Cloud Server Snapshots
    • Advanced Replicated Snapshot Hours - Generated by use of the Cloud Snapshot feature. This column represents the amount of Replicated Snapshot Hours billed for the reported time - equal to the aggregate sum of all disk storage multiplied by Duration (Hours). For details, see Introduction to Cloud Server Snapshots
    • Security Group Hours - Generated by the use of Security Groups. This column represents the amount of Security Group Hours billed for the reported time - equal to the aggregate sum of all Security Groups multiplied by Duration (Hours). For details see Introduction to Security Groups
    • Incoming Bandwidth (GB)Outgoing Bandwidth (GB) - Indicates the total amount of incoming and outgoing bandwidth in GB for a given Cloud Network or Cloud Network Domain during the reported time. Rows associated with other assets will always show 0 for this column
    • Sub-Administrators - Generated by each Administrator added in addition to the Primary Administrator
    • Networks - Generated by Cloud Networks deployed in MCP 1.0 locations
    • Essentials, Advanced, and Enterprise Network Domain Hours - Generated by Network Domains deployed in MCP 2.0 locations
    • VLAN Hours - Generated by Network Domains deployed in MCP 2.0 locations
    • Additional Public IPs - Generated from additional Public IP blocks added to Cloud Networks (MCP 1.0) or Network Domains (MCP 2.0)

    • Software Units - Generated by Cloud Servers. For more details see Introduction to Cloud ("Priced") Software.
    • Essentials/Advanced/Enterprise Backup Days and Essentials/Advanced/Enterprise (GB) - Generated by Cloud Backup usage. For more details, see Cloud Backup - Introduction.
    • Essentials/Advanced Monitoring Hours - Generated by Cloud Servers. For more details see Introduction to Cloud Monitoring.
    • DRS Source Server Hours - Generated by Cloud Servers. For more details see Introduction to DRS for Cloud
    • DRS Storage Hours - Generated by Cloud Servers. For more details see Introduction to DRS for Cloud

    Each report contains a row of data per day for each location in the Geographic Region. Reports are generated each day at midnight in the timezone of the Geographic Region. For details on these timezones, see Introduction to Geographic Regions.

    NOTE: Pricing information is not included in the report. You will need to review these usage totals against your pricing plan to identify what this usage represents in terms of actual charges.

     

  7. Additional Notes