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Description

This article describes how to view the Cloud Backup Job History Report associated with your Cloud account using the Administrative UI.

This report provides a report on the list of most recent cloud backup jobs, along with additional information on the status and completion history of the job.

Please Note :

Job history report has been updated in R4.2 . For more information see Release Notes .


Prerequisites:

  1. Only the Primary Administrator or a user with the Backup role assigned can view the "Job History" report.
  2. A backup job needs to either complete successfully or fail before it is listed as a line item in the "Job History" report. 
  3. The data provided on UI will be limited to 30 days of job history data .
  4. Timezone on UI is in UTC 
  5. The timezone on the downloaded reports are in UTC timezone for consistency. 
  6. As of R4.2 , the detailed job history report and the job summary report is specific to the location selected. For more information see Release Notes .
  7. Running and delayed jobs are not part of the detailed job history.

Content / Solution:

  1. From the home screen, click the "Cloud Backup" button and select "Reports" drop-down menu item:

  2. The header bar will provide a drop down select  for selecting a region and a location. By default, a backup enabled location is selected for the region. The user can choose to change the location. 

  3. The "Cloud Backup Job History" report is displayed. An example of a typical "Job History" report has been presented below:


Sections within a Job History Report 

The Job History report is split into two sections . 

  1. The "Job Summary" for the last 30 days provides a quick snapshot of the number of jobs, grouped by the status of the job .
  2. The "Detailed Job History" for the last 30 days provides detailed overview of each job and the corresponding information . 

Job Summary Section

Components 

  1. The Header bar 

    • The Header Bar allows the user to open and close the accordions / grid that contain the job summary data. 
    • It also provides the user access to the Actions Button

  2. Actions Button

    • Clicking on the Actions button will provide the user an option to download the report as a CSV. Clicking on the "Download Job Summary Data as CSV" button will download the Job summary data in CSV form. 
    • The CSV data will reflect the columns on the UI. 

  3. The Table Header 

    • To understand the column structure, please see the "Column description" below.
    • Please Note : The status on the table header has been updated in R4.2.  For more information see Release Notes 

  4. The Filter Button 

    • A Filter button is present for each column within the "Job Summary" report and is context specific to that column. 

    • Clicking the filter button will present the "Filter Dialog" for that column.

  5. The Filter dialog

    • The filter dialog will be contextual to the column and follow any constraints for the column. To understand the column structure, please see the "Column description" below.

  6. The Job Summary Data

    • To understand the column structure, please see the "Column description" below.

  7. The Footer

    • The footer will provide pagination options. Through the footer, the user can:

      • Navigate to a particular page within the "Job Summary" report

      • Navigate to the last page of the "Job Summary" report

      • Navigate to the first page of the "Job Summary" report

      • Paginate the data within the "Job Summary" report 

    • The footer allows the user to access up to 30 days of job summary data 

Column description

Column Name

Allowed Filter Options

Description

Date

  • Contains
  • Does not contain
  • Equal to
  • Not equal to
  • Starts with
  • Ends with
  • The date of the reported events.
  • The date will be similar to the following format : Friday, February 24, 2017

Completed

  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • The number of jobs completed successfully without any errors or warnings on a particular day

Failed

  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • The number of jobs that cannot be completed successfully and has failed .
Completed With Errors
  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • The number of jobs that completed, but errors were encountered .
    Please note: Integrity of backups and ability to restore from these jobs cannot be guaranteed.

Completed With Warnings

  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • The number of jobs that completed, but warnings were encountered .
    Please note : A restore point is created, but not all files were successfully backed up. For example: Permission issues on a few files might mean those files are not being actively backed up

Killed

  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • The number of jobs manually killed through user intervention.

No Run

  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • The number of jobs dropped or skipped.

Total

  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • Total number of jobs that ran on a particular job
Completion Rate (%)
  • Equal to
  • Not equal to
  • Greater than or equal to
  • Greater than
  • Lesser than or equal to
  • Lesser than
  • The percentage of successful jobs run on a particular day
    Completion Rate = ( Number Completed / Total Jobs run on that day )

Detailed Job History Section

Components 

  1. The Header bar 

    • The Header Bar allows the user to open and close the accordions / grid that contain the detailed job history data
    • It also provides the user access to the Actions Button

  2. Actions Button

    • Clicking on the Actions button will provide the user additional options. 
  3. Clicking on "Filter by Dates" will provide an additional dialog, where the user can filter the report by dates. 

    Notes : 
    1. The Start date cannot be less than 31 days from today
    2. The End date  will need to lie between start date and today
    3. Once the report is filtered by dates, the CSV download will respect the date filter. 
  4. Clicking on the "Download Job History Data as CSV" button will download the detailed job history data.  The downloaded file is a zip file containing the job history report in the CSV format. 
    Additional columns, that are not shown on the UI will be available on the CSV 
  5. The Table Header 

    •  To understand the column structure, please see the "Column description" below.
  6. The Filter Button 

    • A Filter button is present for each column within the "Job Summary" report and is context specific to that column. 

    • Clicking the filter button will present the "Filter Dialog" for that column.

  7. The Filter dialog

    • The filter dialog will be contextual to the column and follow any constraints for the column. To understand the column structure, please see the "Column description" below.

  8. The Detailed Job History Data
    |
    • To understand the column structure, please see the "Column description" below.
    • Clicking on the Error information provides the user addition resolution steps. 

    • Please note : The resolutions provided are generic in nature. 

  9. The Footer

    • The footer will provide pagination options. Through the footer, the user can:

      • Navigate to a particular page within the "Job Summary" report

      • Navigate to the last page of the "Job Summary" report

      • Navigate to the first page of the "Job Summary" report

      • Paginate the data within the "Job Summary" report 

    • The footer allows the user to access up to 30 days of detailed job history data 

Note:

  1. As of R4.3 , Restore jobs are listed as part of the Job history grid. Filter "Backup Type" column by "restore" to list all restore jobs.

Column description

Column Name

Allowed Filter Options

Description

Status

  • Equal to
  • The status of the completed job as represented by the Job Id.

Note

  • The Status can be represented by the following icons
    • Completed
    • No Run
    • Failed
    • Completed with Errors
    • Killed
    • Completed with Warnings

Id

  • Equal to
  • Not Equal to
  • Greater than
  • Lesser than
  • An Unique ID/Backup Job reference number for each Job as represented by the row.

Server Name

  • Contains
  • Equal to
  • Starts with
  • Ends with
  • The name of the server on which the job, represented by the row, was executed on.
  • This is the same as "Server Name" in "Cloud Backup Usage Report"
Client Group
  • Contains
  • Equal to
  • Starts with
  • Ends with
  • The Backup Client Group the asset is part of.

Agent Type

  • Contains
  • Equal to
  • Starts with
  • Ends with
  • The type of backup client associated with the job.
  • This is the same as "Backup Agent Name" in "Cloud Backup Usage Report "
  • Please Note : Non standard agents will be surfaced in the job history reports as well .
Backup Size
  • Equal to
  • Not Equal to
  • Greater than or equal to
  • Lesser than or equal to
  • The size of back end storage used by this job after deduplication and compression .
  • Please Note : The backup size specified here is job specific and will not reconcile with the billing numbers provided due to the added complexity, arising from shared deduplication. For information on how deduplication works, please follow the link here : Introduction to Cloud Backup Metering and Billing
  • This column was introduced in Release 4.2 . For more information see Release Notes .

Dedup Savings

  • Equal to
  • Not Equal to
  • Greater than or equal to
  • Lesser than or equal to
  • This is expressed as a percentage and represents the savings between the amount of actual data transferred for the job vs the amount written to disk.
  • Dedup Savings = (Front end size for the jobs - Backup size) / Frontend size

  • Higher the savings , lesser the data written to disk and hence a smaller bill.

  • A variety of factors can impact the dedup savings for a job. For details on improving deduplication savings , please follow the link here : Cloud Backup Recommendations

  • This column was introduced in Release 4.2 . For more information see Release Notes .

Time Started
  • Equal to
  • Not Equal to
  • Greater than or equal to
  • Lesser than or equal to
  • The time the backup / restore job was started.
  • Time Started is represented in UTC . For more information see Release Notes .

Duration

  • Contains
  • Does not contain
  • Equal to
  • The time taken for the backup or restore job to complete.
  • Duration = Time Completed - Time Started  
  • This is represented in the format 1 h : 02 m : 02 s , where h , m and s denotes hours , minutes and seconds

 

Time Completed (UTC)

  • Equal to
  • Not Equal to
  • Greater than or equal to
  • Lesser than or equal to
  • The time the backup / restore job was completed.
  • Time Completed is represented in UTC . For more information see Release Notes .

Error Information

  • Contains
  • Does not contain
  • Equal to
  • Not equal to
  • Starts with
  • Ends with

The Error information associated with this backup or restore job.

Clicking on the error information will provide additional information regarding the error message and potential ways to resolve them .

This information is also available here : Error Information in Job History Reports