Description

Feature Upgrade

  • Back end upgrade to fix critical bugs and new feature upgrades. 
  • Resolved bug regarding In place and out of place restore for linux from cloud control
  • Support for commvault v11 sp12
  • Windows agent has been updated v11 sp12
  • Windows restore helper updated v.4.7.8

Known Issues

  • MBD-1976: Email Notifications experiencing issues after upgrade. 

  • MBD-1922: Cannot restore files older than 30 days through the Windows Restore Helper application

  • MBD-1975: Restore Helper in Linux OS - Upgrade media shows symbol lookup error when upgrading from v11 sp7 to v11 sp12 media

Important Information

Pre-requisite: Windows hot fixes

Issue:

After installing the below July 10th, 2018 Microsoft Updates, the CVD process is unable to terminate, and the subsequent attempt to start the Commvault services fails to bind to the port and the services do not start on the machine in question. This issue will be most prevalent when attempting to install new clients, hotfixes or Service Packs, all of which require service restarts.

For Windows 7 and Windows 2008 R2: July 10th Monthly Rollup Pack aka KB4338818 or KB4338823

For Windows 8.1 and Windows 2012 R2: July 10th Monthly Rollup Pack aka KB4338815 or KB4338824

For Windows 10 and Windows Server 2016:

This issue will clear after a reboot.

Resolution:

If the above July 10th Windows Update is installed and the services on the client are recycled, then the same symptoms as documented in article affect the Commvault software. The following Windows Updates have been released to address the issue:

For Windows 7 and Windows 2008 R2: July 18th Preview of Monthly Rollup Pack aka KB4338821 or KB4345459

For Windows 8.1 and Windows 2012 R2: July 18th Preview of Monthly Rollup Pack aka KB4338831 or KB4345424

For Windows 10 and Windows Server 2016 (Released July 16th, 2018):

For a full list of problematic updates and their corresponding corrective updates, see the table on this KB article.

Notes

  • For customers backing up Linux environments, backup agents will be automatically upgraded. No additional action is needed. 
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