Description

This article describes the procedure to enable Volume Shadow Copy for a Window Server. This technical step allows you to backup your Open Files during the backup window.

Prerequisites:

  1. Ensure you have enabled the Windows server for the Cloud Backup service.
    1. How to Install the Backup Client on a Windows Server
  2. You must have administrator access to the Windows server.
  3. Ensure you have allowed for a minimum of 10% or greater of free disk space for the Volume Shadow Copy service to operate.

Content / Solution:

  1. Use Remote Desktop to make a remote connection to the Windows Server:
     

  2. Open Windows Explorer and locate the Computer hard drive screen.
     

  3. Select to local disk C and right click and select Properties:


  4. You will see this pop up screen. Select the Shadow Copies tab. In this example it shows the C:\ as being currently disabled:


  5. After you've clicked on the C:\ you will need to click on Enable button:


  6. You will see this pop up on the screen. Select Yes to enable:


  7. Now you should see this displayed post the change. Click OK button to SAVE the change.
     

  8. Should you wish to have additional drives other than just the C:\ drive, then please do the same process:


  9. Now you can proceed to install the Windows File Backup Client onto your server:

    Cloud Backup - Installing the Backup Client on a Windows Server